Refund Policy

At Nikkah in Makkah, we are dedicated to offering couples a smooth, respectful, and spiritually fulfilling Nikkah ceremony in the holy city of Makkah. We understand that unexpected changes may occur, and to address such situations fairly, we’ve outlined our refund policy below.

Booking and Confirmation

Once your booking is confirmed and the necessary arrangements begin (such as scheduling of the office, securing accommodations, and processing documentation), resources are committed on your behalf. Therefore, our refund terms reflect the effort and cost involved in organizing these services.

Cancellation and Refund Guidelines

We are committed to ensuring a clear, transparent, and equitable process for handling all refund and cancellation requests, prioritizing fairness and client satisfaction.

  • Cancellations by the Client:

    Clients can request a cancellation based on the timeline before the ceremony. Refund eligibility will vary depending on the notice period provided. Please note: Any non-refundable costs paid to third-party vendors (e.g., hotels or transport services) will be deducted from the final refund amount.

  • No-Show or Same-Day Cancellation

    If the client fails to attend the scheduled Nikkah without prior notice, the full payment will be forfeited, and no refund will be issued.

Rescheduling the Ceremony

We understand that plans can change, and we are here to assist in rescheduling your Nikkah ceremony. Please reach out to us as early as possible to ensure we can accommodate your new date. A nominal processing fee may apply for handling the adjustments, depending on the specifics of the changes requested. (T&C Apply)

Cancellations by Nikkah in Makkah

In rare cases where we must cancel your booking due to circumstances beyond our control, such as regulatory restrictions, natural events, or venue inaccessibility, we will offer:

  • A full refund, or
  • A complimentary rescheduling to a future date

Refund Processing Timeframe

Approved refunds will be processed promptly and issued within a reasonable period. All payments will be returned through the original payment method used at the time of booking to ensure an easy and smooth experience.

How to Make a Refund or Cancellation Request

If you need to modify or cancel your booking, please reach out to our support team as early as possible:

Additional Notes

We strongly recommend reviewing all booking details before finalizing your ceremony date. Our staff is always here to help and make sure your Makkah solemn marriage ceremony is special.

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