Refund Policy

We know that the day of Nikkah is not only a ceremony, rather it’s a beautiful promise to stay forever together. This day brings two hearts together with true intention, care and with the blessing of a new beginning. At Nikkah in Makkah, you can now make all your dreams come true, from the time you select your date of coming together, forever.

This Refund Policy tells you how to get your money back if you use our services. We do our best to be fair, honest, and clear so that you always know where you stand.

What We Do

We can help you plan, guide, and coordinate your Nikkah in Makkah, Madinah, and Jeddah as per your needs. We start working as soon as you get in touch with us. We take the time to learn about your needs, talk about what you want, and help you move forward one step at a time. We will keep helping and guiding you as your plans grow so that you focus on your Surah’s from the Holy Quran, while claiming your Vows for the day. Since our service requires time, effort, and ongoing involvement, refunds depend on how much of the service has already been provided.

How to Get Your Money Back

We know that things don't always go as planned and you might not be able to keep going. Refunds aren't set in stone; they are always looked at again based on your situation or what might come forward. If you cancel early on, when only basic discussion or initial guidance has taken place, you do have chances to have your money back. Its best to reach out to an expert, to ensure you have clarity.

If planning or coordination has already begun, refunds may not be possible. At this point, time and effort would already have been put in based on what you need. Refunds may not be possible if most of the agreed-upon help has already been given or the service is almost done. In case you wonder at what instance are you eligible to get your refund, feel free to reach out to us at our customer support, which remains available round the clock, for valuable customers like you.

If You Want to Cancel

At any time, if you feel like you wish to cancel, you can do so by reaching out to us. We assure to help you at the very instant. Please note that it’s crucial to have early communication, as it leads to:

  • Comprehend your situation better
  • Review your issue/request soon
  • Instantly guide you on what needs to be done
  • Make sure that you are eligible to get refunds

What usually matters the most is -

  • How far along your plans are
  • What services have already been given
  • The time and work that have already gone into your request

We want to make sure that the decision is fair, balanced, and respectful to both sides.

When Refunds Might Not Be Possible

There are times when refunds may not be possible. This could include:

  • When advice or help has already been given
  • When work on planning or coordination has already begun
  • When the services that were agreed upon have already been done
  • When you cancel very late post the due time which was provided

In these situations, the service is thought to have been used.

In Other Cases

There may be parts of the planning process that need more coordination than we can do ourselves. In these kinds of situations:

  • Refunds, if they happen, will depend on the situation.
  • We will make the situation clear to you.
  • We always try to be open and helpful.

How to reach out Us

You can get in touch with us if you want to ask for a refund or need more information:

When we get your request:

We may look over it and try our best to reach out to you at the earliest. Our team will be working on the same and shall get back to you as needed accordingly.

If a refund is approved:

It will be processed within a reasonable time. The exact timeline may vary depending on the situation. We will keep you informed throughout the process

Changes to This Policy

We might make certain changes on our policies, with time. Any updates will be shared on this page. Please stay glued to our profile to make sure that all the information are imparted to you at the right time.

Final Note

Here at Nikkah in Makkah, we assure to do it all to make your special day, memorable. At times, refunds may depend on different stages of the process, we always try to handle every situation with clarity and deeper understanding. If you ever have questions or need help, you can always reach out to us. We are here to support you from the time you decide your ‘big day’.

May your Nikkah be filled with happiness and eternal blessings – InshaAllah !

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